Collaboration is a key determinant of enterprise success. Prosperity
comes only to businesses that anticipate and respond best to the
constantly changing marketplace. Companies must engineer optimally
efficient processes that integrate all stakeholders into a circulatory
system that streamlines all information flows, leveraging them in
real-time, for present and future benefit.
Optimal decision making is dependent on two fundamental requirements.
The first is awareness of all relevant information. The second
is the consideration of all relevant interpretations of that information.
Both these requirements demand collaboration. That necessary collaboration
can extend deep inside or far outside the organization to include
customers, employees, partners, competitors, and governments.
With the widespread adoption of e-mail and the Web as fundamental
business platforms, people have greater access to stakeholders
and information than ever before. However, with these new technologies
arrive new challenges. E-mail is designed mainly to facilitate
one-to-one exchanges.
However, due to its simplicity and ubiquity, it is frequently
used in an attempt to connect large groups of people. The result
is a bombardment of each participant’s e-mail inbox. As participants
try to participate in the collaboration, information rapidly becomes
diluted, fragmented, and forgotten. The inappropriate and ineffective
use of e-mail contributes to an already growing information overload
problem that is driving declining productivity.
Online community systems aim to address this mismatch between
objective and platform. By providing centralized online areas
in which participants can easily share all types of information,
online community systems offer organizations a universally accessible
collaboration system in which sensitive information and interactions
can be managed, secured, and archived.
ADK's forum service is a PHP-based forum that enables organizations
to utilize online community structures to easily and effectively
connect groups online. Targeted at accessing mainstream users,
our forum is an entirely web-based application. There is no software
for end users to download or install, and no technical knowledge
is required by end-users to create or participate in online communities.
Basic community tools allow users to publish content, participated
in threaded discussion, share calendars, post notes, create lists,
conduct polls, utilize private chat rooms, exhibit images, exchange
files, send instant messages, and more. Further, a sophisticated
administration toolset permits tailoring of user permissions,
customisation of tools and visuals, broadcast communications,
moderation of content, archiving of content, and more.
Offered as a hosted service, ADK's forum’s is available to anyone
who wishes to have control over their own online community and
a support system to ensure continued availability.