Once you've sold a product to a new customer from your ecommerce store, how do you keep them coming back?

There are many ways you can develop a community of loyal users by using tools such as:
electronic mailing lists, using ADK email newsletter service
bulletin boards & forums, using ADK forum solution
newsgroups
scheduled on-line chats
special membership or customer offers and discounts

These ecommerce store site features can encourage visitors to return to your site even when they aren't ready to buy something. Each time they return, they are exposed to your new products or special offers. Chat facilities used to be mainly used by community sites. However, many business-to-business vendors, particularly where their product is complicated and needs explaining, are finding great value in offering online chat or seminar functions on their website's to help clinch sales..

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